Privacy Policy for The Flow House B.V.

1. Introduction
The Flow House B.V. ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our fitness center, website, or use our services. By using our services, you agree to the practices described in this policy.

2. Information We Collect
We may collect various types of information, including:

  • Personal Information: Name, address, phone number, email address, date of birth, emergency contact information, and health data relevant to fitness activities.

  • Payment Information: Credit or debit card information for membership, class bookings, or other payments.

  • Usage Data: Information about your use of our website, such as IP address, browser type, device information, and browsing behavior.

3. How We Use Your Information

We use the information we collect to:

  • Provide, operate, and maintain our services.

  • Process membership and class bookings.

  • Personalize and enhance your experience at The Flow House.

  • Communicate with you regarding promotions, events, or updates.

  • Respond to inquiries and provide customer support.

  • Comply with legal obligations and protect our rights.

4. Sharing Your Information
We do not sell your personal information to third parties. We may share your information:

  • With service providers that assist us in operating our business (e.g., payment processors, IT support).

  • To comply with legal obligations or respond to valid legal processes.

  • To protect the rights and safety of The Flow House, our members, or others.

5. Security of Your Information
We take appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no data transmission over the internet is guaranteed to be completely secure.

6. Retention of Personal Information
We will retain your personal information for as long as necessary to fulfill the purposes for which it was collected, comply with our legal obligations, resolve disputes, and enforce our agreements.

7. Your Rights
You have the right to:

  • Access your personal information.

  • Request the correction or deletion of your personal information.

  • Object to the processing of your personal information.

  • Withdraw consent

To exercise these rights, please contact us at [insert contact information].

8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be effective immediately upon posting on our website. We encourage you to review this policy periodically for any updates.

9. Contact Us
If you have any questions or concerns about this Privacy Policy or our practices, please contact us at:

The Flow House B.V.
Peperstraat 28, 1441 BJ Purmerend
Email: hello@the-flow-house.com